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*1001 $aCarr, David K.$0(NO-TrBIB)90616562$_113860800
*24510$aExcellence in government :$btotal quality management in the 1990s$cby David K. Carr, Ian D. Littman
*260  $aArlington, Va.$bCoopers & Lybrand$cc1990
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*7001 $aLittman, Ian D.$0(NO-TrBIB)4038152$_113860900
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