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*1001 $aSkard, Siv$d1977-$0(NO-TrBIB)4089117$4aut$_30282200
*24510$aBrand and customer experience in service organizations :$bliterature review and brand experience construct validation$cby Siv Skard, Herbjørn Nysveen, Per Egil Pedersen
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*4901 $aWorking paper / Samfunns- og næringslivsforskning$vno. 09/11
*500  $aSNF-Project No. : 9033
*500  $aSNF-prosjekt: Best practices and empirical analysis for the improvement of customer experience
*533  $aElektronisk reproduksjon$b[Norge]$cNasjonalbiblioteket Digital$d2018-03-15
*7001 $aNysveen, Herbjørn$d1966-$0(NO-TrBIB)90532684$4aut$_38322800
*7001 $aPedersen, Per Egil$0(NO-TrBIB)90880936$4aut$_11471900
*7102 $aBest practices and empirical analysis for the improvementof customer experience (prosjekt)$0(NO-TrBIB)11047220$_41437500
*7760 $tBrand and customer experience in service organizations : literature review and brand experience construct validation$w991145168984702201
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