*0011564183
*008090511s2009    xx#           000 0 nob
*019  $bk
*08230$a658.81
*100  $aAndersen, Erik$_68154800
*245  $aFull kontroll over kundene$btest av 5 CRM-systemer
*300  $aS. 18-26
*650  $aCRM (customer relationship management)$9nor$2norart$_131066200
*650  $akundehåndteringssystemer$9nor$2norart$_131066300
*773  $tPC world Norge$gNr. 4 (2009)$x0801-5236$w(NO-LaBS)162435(tnr)
*999  $z900448711$anorart:900448711
^